Privacy Policy

Vigyansh ("we," "our," or "us") is an AI-powered educational tutoring platform for school students in India, operated by Imbine Technologies ("Company"), a technology firm headquartered in New Delhi, India. This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Vigyansh platform accessible at vigyansh.com and app.vigyansh.com.

By accessing or using Vigyansh, you agree to the collection and use of information in accordance with this Privacy Policy. If you are a minor (under 18 years), your parent or guardian must review and consent to this policy on your behalf.

This policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and applicable provisions of the Information Technology Act, 2000 and its rules.

1. Information We Collect

1.1 Account Information

When you register for Vigyansh, we collect:

• Email address - used for account creation, login, and communication
• Password - stored as a bcrypt hash; never stored in plaintext
• Grade / Class level - used to calibrate AI responses to your curriculum level

1.2 Learning & Conversation Data

To provide tutoring functionality, we collect and store:

• Questions and messages you type or speak in the tutoring interface
• Conversation history - stored server-side to support session continuity, multi-turn dialogue, and future learning features
• AI responses - stored alongside your questions as part of your conversation record
• Internal pedagogical state - information such as whether you are in "guided hint" or "explain" mode, stored server-side and never exposed in responses

1.3 Uploaded Photos & OCR Data

Vigyansh allows you to photograph printed questions or handwritten work for OCR extraction. Uploaded images are processed via our OCR service and the extracted text is returned to you for editing. Image files are not permanently stored and are processed ephemerally; they are not retained after the OCR operation completes.

1.4 Technical & Usage Data

We automatically collect standard technical information:

• IP address and general geographic location (country/city level)
• Browser type, device type, and operating system
• Pages visited, session duration, and feature usage within the platform
• Error logs and diagnostic reports

2. How We Use Your Information

• Providing the Service: To authenticate you, retrieve your conversation history, calibrate AI answers to your class level, and render visualizations.
• Improving the Platform: To analyze how students interact with the tutor and improve AI accuracy, pedagogy, and visualization quality.
• Safety & Security: To detect abuse, prevent unauthorized access, and maintain the integrity of the platform.
• Legal Compliance: To comply with applicable laws, respond to lawful government requests, and enforce our Terms of Service.

3. Sharing of Information

We do not sell, rent, or lease your personal data to third parties. We may share data with enterprise AI infrastructure providers under strict confidentiality agreements, without sending personally identifiable credentials.

4. Grievance Officer & Contact